Computerworld.com has a "Help Desk" e-mail submission page for readers to report site problems or ask questions about how the site works. Some readers, however, find more creative ways to use this ...

You wouldn't believe what readers need help with Computerworld.com has a “Help Desk” e-mail submission page for readers to report site problems or ask questions about how the site works. Some readers, ...

Readers really enjoyed our last compilation of “Crazy questions that stump the help desk,” and many sent in stories of their own bizarre experiences with users for everyone to enjoy. One reader ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...