LONDON--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announces the launch of the Project Management module for its ITIL-ready help desk software, ServiceDesk Plus. With ...
The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT ‘dungeon.’ The IT help desk is ...
Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...
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