HP's strategy when it comes to selling and supporting printers has been a point of contention with customers, and specifically with regards to the company's hard line stance on buying first-party ...

It comes as no surprise that printer ink is expensive. Printer manufacturers operate on the classic razor-and-blade business model: sell printers at low prices to lock customers into purchasing ...

Jan 8 (Reuters) - HP Inc (HPQ.N), opens new tab has been sued in federal court in Chicago by consumers who claim the company's printers would not accept replacement ink cartridges made by other ...

Recap: HP seems to have embraced the role of the villain in the realm of printers and ink cartridges, as controversies surrounding the company persist. Legal battles have arisen over its customer ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

HP’s “dynamic security” prevents you from using third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” being able to buy cheaper, non-HP ink can save ...