Good customer service is important. Not only is it an effective way of gaining new customers, but those who are satisfied with their purchase and the customer service they have received are more ...
How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...
スマートキャンプ株式会社(以下「スマートキャンプ」)が今最も評価されているSaaS(※)を表彰する「BOXIL SaaS AWARD Winter 2022」において、当社が提供するIP-PBXソフトウェア『MediaCalls』が、コールセンターシステム(インバウンド)部門で「Good Service」「お ...