TOKYO -- Japan's Bellsystem24 will team with Taiwanese tech startup Intumit to develop a generative artificial intelligence-based call center service for launch in Taiwan this spring.
Gain a broad, pragmatic understanding of Generative AI, including the underlying technology and different implementation patterns used by today’s businesses. Identify opportunities and risks that ...
Contact center AI is increasingly integrated directly into call center software, making advanced capabilities available to agents without added complexity. AI bots now help answer routine questions, ...
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