In this troubleshooting situation, a restaurant manager is calling for service on a reach-in freezer, and the complaint is that the unit “isn’t freezing things hard.” When you arrive, you confirm that ...

A grocery store owner in Georgia does a daily inspection of all refrigerated and frozen case temperatures using a laptop computer with specialized commercial software. The store owner notices that the ...

It's always a pain when a fridge or freezer stops working. Not only do you have a faulty appliance to deal with, but you also have the ticking clock of perishable foods that you want to keep from ...