I have a 2011 Cadillac CTS, and my trunk will not open with the remote button inside the car or with the key fob. When I use the buttons, I can hear it clicking at the latch. Can you tell me what’s ...

Dear Car Talk: I have a 2011 Cadillac CTS, and my trunk will not open with the remote button inside the car or with the key fob. When I use the buttons, I can hear it clicking at the latch. Can you ...