＊統合ソリューションはデジタル・タッチポイントにおけるライブ・エンゲージメントをカスタム化し、企業が顧客体験とエージェントの生産性を向上させることを支援する モバイルおよびウェブエンゲージメント・ソリューションで世界をリードする ...

＊CafeXがDynamics 365のマイクロソフト推奨オムニチャンネル・ソリューションプロバイダーになる。イマーシブなソリューションはインアプリ・ライブアシスタンスを顧客に提供し、顧客はテキストチャット、コブラウジング（ブラウズ画面共有）、クリック ...

Microsoft is going to devote more business development resources to resellers of its Dynamics ERP applications who bring in new customers and sell vertical industry applications that run with the ...

At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...

Doug Kennedy, who managed channel operations for Microsoft's Dynamics applications business for more than seven years, is now at competitor cloud application vendor NetSuite, managing that company's ...

EXCLUSIVE: Comedy Dynamics, the world’s largest independent stand-up comedy production and distribution company, has launched a 24/7 free ad-supported TV channel dedicated to stand-up on Amazon ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...