This article comprises of tips taken from two quick guides on Community Care Inform Adults about taking a strengths-based approach to assessment questions and difficult conversations. The guides are ...

Quick! What’s one thing that everybody tries to avoid even when it’s absolutely necessary? That is, besides getting a root canal? It’s initiating a difficult conversation with one's partner. Starting ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Difficult conversations between agencies and clients may never be comfortable, but they’re powerful opportunities to build trust, writes CX Lavender’s KaLing Ng. She outlines six essential lessons to ...

AS organisations reach the end of the performance cycle, leaders must navigate the delicate balance between recognizing high performers and addressing difficult realities with others. Merit season is ...