Opinions expressed by Entrepreneur contributors are their own. Customer service turnover should be a concern for all business owners — especially small businesses. High employee turnover is not only ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

NASHVILLE, TN, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program ...

Customer service is the new competitive battleground. Businesses often rely on promotions, discounts and low prices to attract and retain customers. However, where low prices and promotions once ...