A hacker has infiltrated Okta, a provider of single sign-on services to thousands of businesses, but the attacker only breached the company’s customer support system. It's unclear how the hacker broke ...

COLORADO, US - Media OutReach Newswire - 12 November 2025 - BGEANX has introduced a comprehensive upgrade to its customer service system, including 24/7 multilingual support, a blockchain education ...

CustomGPT.ai can be integrated into Windows-based customer support systems to handle routine queries 24×7. An automated customer support offers several benefits for both businesses and customers. This ...

SK Telecom (SKT) made significant gains in its goal to streamline customer service by introducing an AI-powered system, enabling its contact centre to offer more personalised support. The system is ...

Okta's investigation into the breach of its Help Center environment last month revealed that the hackers obtained data belonging to all customer support system users. The company notes that the threat ...

The digital revolution has transformed the way businesses operate, creating opportunities that were unthinkable a few decades ago. In this vibrant, complex ecosystem, e-commerce stands out as one of ...

With today’s consumers being more tech-savvy than ever before, companies need to upgrade their customer service to attain their sales objectives. The SaaS business world is quite competitive, and ...

Contrary to its earlier analysis, Okta has confirmed that all of its customer support system users are affected by the recent security incident. Identity and access management company, Okta, has ...

Okta revealed that data from all its customer support users was accessed by a hacker and that this data could be used in phishing attacks. A data breach Okta revealed last month is more serious than ...

Okta's (NASDAQ:OKTA) stock fell about 6% premarket on Wednesday after the company said that it has found that hackers stole information on all users of its customer support system in a network breach ...