Unstructured data is any information that isn’t specifically structured for machines to understand easily. According to Gartner, unstructured data accounts for 80% of the business information but most ...

In the competitive landscape of data-driven business intelligence, the remarkable turnaround of a struggling customer retention program stands as a compelling testament to innovative leadership and ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

- Launched a new program to handle Undercover Shopping and assist companies improve customer satisfaction - Dubai and Beirut, August 15 2009-As part of its continuous efforts to raise the bar of the ...

Editor's note: This is Part 1 of our two-part series on the retention reset. Today’s installment tackles the why: the post-ZIRP correction, why acquisition-first economics are failing and why ...

As part of its continuous efforts to raise the bar of the communications industry and introduce innovative solutions across the region, Renno Communications Group (Renno CG), a leading communications ...

BETHEL, Conn. -- The Bethel Food Market IGA here has come up with a unique, and constructive, customer retention program designed to keep in-store traffic levels up through a major expansion. The ...