DUBLIN--(BUSINESS WIRE)--The "Growth Opportunities in Global Customer Relationship Management, 2024" report has been added to ResearchAndMarkets.com's offering. To deliver excellent customer ...

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①正式名称はCustomer Relationship Management（顧客情報管理）で、読み方はシーアールエム。顧客と良好な関係を築いて中長期的な利益の創出につなげるマーケティング戦略を指します。関係構築を支援するためのツールやシステムを意味することもあり、業務 ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: ...

In a world where ‘data is the new oil’, the race to harness its insights to enhance customer experiences, has never been more urgent. While customer experience encompasses a wide range of interactions ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

In today’s dynamic financial landscape, banks that succeed are those that truly understand the voice of the customer. This requires more than traditional relationship management. It calls for ...

Contact management is crucial for businesses as it centralizes and organizes information about customers, partners and suppliers. By maintaining a well-structured contact management system, companies ...