Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow stronger through hands-on work with real ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...

Michael Podolsky, Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their service. I often emphasize in my writing why customer satisfaction is ...

AI-powered insights. AI-driven predictive analytics allows marketers to forecast future customer behaviors and trends with greater accuracy. Real-time adaptability. By using real-time data and AI, ...

In an increasingly complex and globalized business world, precise data and in-depth analysis have become more than just strategic tools. They form the foundation for sustainable decisions that ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

In today’s increasingly data-driven economy, customer data has become one of the most valuable assets a business can possess. For startups and small-to-medium-sized enterprises (SMEs), leveraging ...

TOKYO -- Isetan Mitsukoshi Holdings will partner with Culture Convenience Club, operator of the T Point reward program, to analyze customer data and strengthen development of products and services.

[Asia Economy Reporter Lim Chun-han] GS Retail announced on the 15th that it will establish a 26 million customer data analysis system with GS Home Shopping. Since February, the two companies have ...