This project, "Can I Speak to the Manager? Machine Learning for Customer Feedback Classification", focuses on building a machine learning system to automatically classify customer comments into 28 ...

Customer segmentation has a lot of potential benefits. It helps a company to develop an effective strategy for targeting its customers. This has a direct impact on the entire product development cycle ...

Abstract: Customer retention is an important target for the firm's strategic of customer relationship management in condition of the escalated market competition. The customer classification is the ...

Abstract: In the emerging age of marketing fueled by data, precise customer classification is pivotal for boosting business operations. The study outlines a novel hybrid methodology for customer ...