Flipkart will launch a conversational AI shopping assistant, SLAP, replacing Flippi, its earlier announcement to offer ...

Built-in navigation systems were some of the earliest examples of what we now call “tech” in cars, but they’ve fallen behind ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. We are at a tipping point right now in customer experience. The ...

A recursive vibe journalism experiment in which Microsoft 365 Copilot's 'Prompt Coach' agent is used to wholly create an ...

Media organizations are getting to grips with AI. Across the industry, teams are experimenting while leadership works to put strategies and guardrails in ...

Cyber resilience platform and data protection solutions for the hybrid cloud provider Commvault claims that conversation has become the “new interface for managing enterprise resilience”. “This is ...

A new job title appearing across airlines and online booking companies reveals how seriously the industry is taking the conversational interface shift…and the strategic anxieties driving it. If you ...

SANTA CLARA - Agora, Inc. (NASDAQ:API) and Akool announced a strategic collaboration to integrate Akool’s streaming avatars into Agora’s conversational AI ecosystem, according to a press release ...