With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

BMC Software Inc. this week announced its BMC Atrium Configuration Management Database (CMDB), saying that it’s the first enterprise management software vendor to release such a product for ensuring ...

While the end of 2004 brought a flurry of high-profile vendor acquisitions, at a much lower volume were two announcements with their own significance: Compuware’s partnership with Collation, followed ...

The CMDB can consolidate and reconcile information about an IT environment within a common view, providing greater management control over IT processes. The "common view" enables improvement over a ...