組織の規範や重視する考え方に基づいて作成するやり方です。組織の掲げる理念とコンピテンシーを深く結びつけていくことで、従業員に納得感を持たせやすく、モチベーションが向上します。ただし、価値観を行動に落とし込むのは難しい点を念頭に置い ...

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We often hear from the Operations team saying, “we don’t get the right people for the job”, complaining about the HR team. The HR team in turn says, “the operations’ team did not know what skills were ...

You’re at a cocktail party, and someone asks what you do for a living. “I’m an automation professional,” you reply. “Oh, so you work with robots,” comes the response. Well, maybe you do work with ...

The National Restaurant Association Educational Foundation (NRAEF) announced today the debut of the Food and Beverage Service Competency Model – the first-ever competency model designed expressly for ...