President of the Nashville office of Dalton Agency, Jeff is a former journalist with 30+ years of experience as a PR professional. Everyone—certainly every business owner—gets cold sales calls. No one ...

A businessman working at a desk with a smartphone and laptop computer, ready to make a call. (Photo by Neil Godwin/Future via Getty Images) Unlike residential real estate, where it is challenging for ...

The cold call is dead, at least for smartphones. But the phone conversation itself hasn’t lost its value; only the path to it has changed. Apple and Google have now both introduced technology that ...

The start of 2022 not only marks a new year but also the graduation year of the MBA Class of 2022. As they begin their last semester, we asked EC (second-year) students about their first cold call, ...