The claims process is a key part of the relational and customer experience of Property & Casualty insurance company customers. Yet, at the same time excellent service, follow-up and customer ...

The insurance industry is undergoing a seismic shift, and nowhere is this more evident than in claims processing. With AI-powered claims automation and Gen AI-driven intelligence, rapidly transforming ...

Despite claims processing being at the heart of the what insurers do, there is no standard format, legacy systems abound and some claims still arrive by mail. Yet, up to to 80 percent of all premiums ...

Processing claims has historically been a laborious, error-prone process. And that has been the case for insurance firms and healthcare organizations—really any industry that is involved in processing ...

Recent surveys by Sollers Consulting and Ipsos have highlighted a critical expectation among insurance customers: the need for swift claims processing. These studies, conducted across four countries, ...