BANGKOK -- As Asia's middle class rapidly grows, customer behavior is changing and businesses need to leverage technology to adapt, business leaders told Thai and international executives Friday.

Understanding, predicting, and changing behavior is the holy grail of managers, politicians, and academics alike. I sat down with eminent social psychologist Prof Saadi Lahlou of the London School of ...

We’re months into a pandemic and we’ve heard over and over again, “wash your hands and don’t touch your face.” We’re still touching our faces. Even with the threat of a potentially deadly virus, we ...

Changing our behavior is a self-engineering challenge with few equals. I’m talking about long-term, sustained change, not short-run bursts that sputter out before real change happens. Whether the ...