For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Forbes contributors publish independent expert analyses and insights. I write about behavior change and culture in organizations. Michael Lewis was describing financial experts who missed the signs of ...

The workplace is becoming more and more volatile, leading to rapid adjustments just to keep up. About 85% of executive leadership agree that the number of change management projects has risen recently ...

Is it just me, or is the whole organisational change management thing a bit odd? Not because it doesn’t happen, or doesn’t need to be done, but because it’s hard to know what it is. Organisations ...