It really does take a village to implement meaningful change, so plan to include all relevant people early on. Support from the firm’s management committee and senior leadership is critical. Think big ...

Selecting the best case management software for your organization can be a complex and critical decision. To make this process easier, it's important to identify the key features you want in the ...

Prior to implementing case and referral management technology, St. Luke's University Health Network was struggling with standardizing how it effectively and efficiently managed post-acute referrals ...

As a veteran of the IT industry, I’ve seen several “next big things” come and go. Some trends, such as cloud computing and AI, successfully made the leap from hype to reality. Many others—remember ...