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米ソーラーウィンズ、WebベースのITヘルプデスクソフトウェア

7月26日、米ソーラーウィンズ（SolarWinds）はWebベースのITヘルプデスクソフトウェア「SOLARWINDS WEB HELP DESK」を発表した。 SolarWinds Web Help Deskは、ITプロセスおよび組織に向けて設計された集中型Webコンソールを搭載。ヘルプデスクのチケット発券サポートと管理 ...
MSN による配信

Helpdesk software vs ticketing software: what's the difference?

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...
TechRadar

7 features every small business help desk software should have

TechRadar Pro created this content as part of a paid partnership with Freshworks. The content of this article is entirely independent and solely reflects the editorial opinion of TechRadar Pro.