If you’re looking for a good strategic management framework, you’ve most likely come across the Balanced Scorecard (BSC). It was created by Drs. Robert S. Kaplan and David P. Norton in 1992—over 20 ...

Despite the widespread use of very good financial/ERP systems and business intelligence tools, many companies are still struggling to achieve a single, balanced view of their performance. Two factors ...

Riyadh - November 8 th, 2010: The Kingdom of Saudi Arabia (KSA) was one of the few countries from the Middle East and North Africa (MENA) region that emerged relatively unscathed from the financial ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...