Do you know the difference between passive, aggressive, and assertive behavior? Many of the questions and comments I receive from women are around understanding the difference between passive, ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...