This story, headlined 911 operators confront grim task, ghastly calls," was originally published Sept. 19, 2005. It is being republished for the 20th anniversary of Hurricane Katrina as part of The ...

Add Yahoo as a preferred source to see more of our stories on Google. We recently asked 911 dispatchers in the BuzzFeed Community to tell us the calls from work that have stuck with them for years.

The average time for a 911 caller to connect with an operator is down to three seconds so far this year, according to Toronto police. That represents a massive, 94 per cent, decrease in waiting time ...

This story, headlined "911 operators confront grim task, ghastly calls," was originally published Sept. 19, 2005. It is being republished for the 20th anniversary of Hurricane Katrina as part of The ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

MONTGOMERY COUNTY, Md. (DC News Now) – Artificial intelligence (AI) may become key in helping emergency dispatchers in Montgomery County focus on actual emergencies. 911 operators often find ...

Video above: Escambia County seeks funding for emergency service radio improvements ESCAMBIA COUNTY, Fla. (WKRG) — An ...